Comment by dies_felices
My suggestion to Jolla is for the early adopters, enthusiasts and developer community is to provide a complementary (complementary to Jolla Care) support forum. The expertise would be provided by the...
View ArticleAnswer by 2Ti for Support Feedback
I wholeheartedly agree with your sentiment. I haven't sent my phone to Jolla for repairs, but have had some interaction with their customer services, and found the interaction always to be quick,...
View ArticleComment by dies_felices
The only reference to Jolla polices I am trying to allude to is my assumption that Jolla have polices. Honestly, I haven't asked Jolla what they did to my phone. You have a good and fair point there. I...
View ArticleComment by 2Ti
Could you link to the Jolla policies you refer to? I couldn't immediately find anything on they website. Also did you ask care what was done to the phone. Other people seem to have reasonably good idea...
View ArticleSupport Feedback
This is a question of expectation verses reality. I had to return my phone to Jolla for repairs and got back a phone that appears to be working. I got what I expected and I didn't expect to be happy at...
View Article
